Privacy Policy

All Paws Retreat Privacy Policy

Last Updated May 25, 2021

This Privacy and Cookie Policy (“Privacy Policy”) explains the type of information we collect from individuals that visit our website (“Site”) or use our mobile applications (“App”) where this Online Policy is posted or otherwise connect with us offline such as by telephone or in store (“Offline Services”, and collectively with all Sites and Apps, the “Services” or individually, a “Service”), and how we store, use, disclose and protect such information. By using or accessing our Services, you agree to the collection, storage, use and disclosure (if any) of your information as described in this Privacy Policy. Please review our policies regarding personal customer information collected through our retail store and retail website.



  • Generally, any information collected by us is for internal use only. We do not sell or distribute any personal customer information to any third-party companies (except for).
  • We collect personal information from users of our Services that identifies you as an individual when it is voluntarily provided by you, such as your name and email address.
  • We automatically collect browsing information and other information from users of our Services that does not directly identify you as an individual, by may identify your device, such as information about your browsing activities and information about the devices you use to access the Services.


Information Collected for Online Purchases

Voluntarily provided contact information and other information about you, your household, or your pet (including your name, billing address, physical address, credit card number, email, phone number) may be collected from you directly through our Services. In addition, some commercial information and location information may be collected automatically when we provide our Services. All such information is collected and stored through secure processing and is never sold to third-party companies.

How All Paws Retreat Uses Customer Information

Customer information collected by All Paws Retreat through online purchasing and our Services is used for the purpose of fulfilling your order, deliver newsletters, updates, and marketing messages to you, and to improve our products and services. To opt out of All Paws Retreat newsletters, sale information or updates, just select the “unsubscribe” link at the bottom of All Paws Retreat emails.

Commercial information (including products and services purchased or placed in your shopping cart, returned, and product reviews) is used to do things like process and fulfill your orders, send you offers, provide customer service, and improve our products and services. Location or device information (such as your IP address) is used to improve our Services and provide a consistent cross-device experience for you.

Security of Customer Information Provided to All Paws Retreat

All Paws Retreat is committed to keeping your personal information secure. All Paws Retreat uses 256-bit SSL encryption.  This encryption provides the highest level of security currently available for secure transaction information before it is transmitted to All Paws Retreat. Access to customer personal customer information is provided only to All Paws Retreat employees and agents who need to know this information for the purpose of fulfilling and/or contacting you about your order.


Use of Cookies by All Paws Retreat

What are Cookies? Well, we are not talking about cookies for your Pup. The cookies we are referring to are pieces of information that are stored by your browser on your computer’s hard drive. Cookies make internet surfing easier for you by saving your customer identification information while you’re on the All Paws Retreat site. All Paws Retreat, LLC. uses cookies to provide customers with easy ordering and other helpful features, such as verifying your log-in information or keeping your online shopping cart updated. The use of Cookies is an industry standard used by most major websites. Most web browsers automatically accept cookies, but you can also change your browser to prevent cookies. All Paws Retreat recommends that you review our privacy and cookies policies on a regular basis to check for updates and changes. All information collected will be used solely by, All Paws Retreat, LLC.


Information we may disclose

We may share information about you with third parties in order to conduct our business; when legally required; or with your consent; including:

Affiliates. We may share your information with our affiliates for business, operational, promotional, marketing or other purposes consistent with this Privacy Policy.

Service Providers. We may disclose the information collected about you to our third-party contractors and partners relating to their performing services or other activities in support of our Services and/or our businesses, or their completing or confirming on our behalf a transaction or series of transactions that you conduct with us. Examples include third parties which may fulfill orders, deliver packages, send postal mail and/or email, analyze data, provide marketing research and assistance, process credit card payments and provide customer service. These third parties are restricted from using information that identifies you (excluding any information that is aggregated or otherwise reasonably de-identified) in any way other than to provide services for us.

Veterinary Care Providers or Pharmaceutical Product Manufacturers. If your pet is staying at our retreat, we may need to provide your and/or your pet’s information with veterinary care providers in case of emergency or for advice with your pet’s healthcare needs. The pharmacy also may share such information with pharmaceutical manufacturers if doing so will help facilitate the treatment of your pet or provide required adverse event information to the manufacturer.

Business Transfer. We may disclose, transfer, or assign to our affiliates or to one or more third parties the information collected about you as part of a merger, acquisition or other sale or transfer of any of the assets or business of All Paws Retreat. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may transfer your data to a successor or to a third party that purchases our assets arising from such circumstances. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.

Compliance with Legal Orders for the Protection of All Paws Retreat and Others. We may disclose information about you to the government or to other third parties to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders, subpoenas and other legal process. We may also disclose information to third parties if needed to (i) enforce any of the Terms of Use for our Services or any investigation of potential violations thereof, (ii) detect, prevent, or otherwise address fraud, security or technical issues, (iii) protect against harm to our Services and (iv) protect our rights, property or safety or the rights, property or safety of our users or others.

Third Party Services

As a convenience to our visitors, our Services may contain links to several unaffiliated services. The policies and procedures we describe here do not apply to those websites. We suggest contacting those services directly for information on their privacy policies. All Paws Retreat is not responsible for the privacy practices of third parties, regardless of whether they are linked or otherwise connected to our Services.


Your Acceptance of these Terms

By using the All Paws Retreat website, you agree to accept the All Paws Retreat, LLC. privacy policy. Please read this policy carefully. If you use the All Paws Retreat website, will be you automatically agreeing to our privacy and cookies policies. If you do not agree to the All Paws Retreat privacy and cookies policies, please do not use the All Paws Retreat website. All Paws Retreat, LLC. reserves the right to change, modify, add, or remove our policies at our discretion.


Governing Law

By choosing to visit our Services, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Ohio, without reference to the choice of law or conflicts of law principles thereof.